CWFS Privacy Policy
CWFS (referred to below as "we", "us", or "our") is a not-for-profit organisation dedicated to agricultural Research, Development, and Extension (RD&E). We are committed to protecting the privacy of our members, research partners, industry participants, and website visitors.
This Privacy Policy outlines how we collect, use, disclose, and protect personal information in line with best-practice standards and our obligations under the Australian Privacy Act 1988 (Cth).
1. Types of Personal Information We Collect
We only collect personal information that is reasonably necessary for our core agricultural RD&E activities. This includes:
Contact Information: Names, postal addresses, email addresses, and phone numbers.
Farm and Business Details: Property Identification Codes (PICs), farm size, agricultural commodities produced, business structures, and region.
Research and Extension Participation: Records of attendance at workshops, field days, trial participations, surveys, and expressions of interest for R&D funding.
Financial Details: Bank account information for processing research grants, membership fees, or project co-investments.
2. How We Collect Personal Information
We collect information directly from you when you:
Register for our field days, workshops, or webinars.
Sign up for our newsletters, research updates, or extension publications.
Apply for or participate in R&D project funding, trials, or industry surveys.
Interact with us via our website, email, or social media channels.
3. Purpose of Collection and Use
We use your personal information to deliver impactful agricultural RD&E outcomes, including:
Extension & Communication: Sending you targeted research findings, agronomic updates, and details about upcoming events or trials in your region.
Research Management: Administering, monitoring, and evaluating R&D grants, projects, and field trials.
Industry Insights: Analysing de-identified or aggregated industry data to identify regional production challenges and guide future research priorities.
Administration: Managing memberships, processing payments, and fulfilling legal reporting requirements.
4. When We Disclose Your Information
We do not sell, rent, lease, or disclose your personal information — including your phone number, email address, property/farm address, or name — to any person, organisation, or third party.
The only exceptions to this strict policy are:
Research and Trial Data: We share aggregated, de-identified research findings and trial data with our research partners or funding bodies, and we will only do so where you have given us explicit permission.
Essential Operations: We only securely upload your contact information to trusted IT service providers (such as our email marketing platform or cloud database manager) strictly for the purpose of communicating with you. These providers are bound by strict confidentiality agreements and cannot access or use your data for any other purpose.
5. Data Storage and Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Your data is stored securely on protected local servers or encrypted cloud-based database systems.
Access to personal information is restricted to authorised personnel who require it to perform their roles.
We securely destroy or de-identify personal information when it is no longer required for our operational or legal purposes.
6. Accessing and Correcting Your Information
You have the right to request access to the personal information we hold about you, or to ask that we correct or update it. If you wish to make an access request, please contact Diana Fear, CEO, CWFS (details below).
7. Complaints and Contact Details
If you have questions, concerns, or a complaint about how your personal information has been handled, please contact us at:
Diana Fear, CEO, CWFS
Mobile: 0427 897 530
Email: diana.fear@dpird.nsw.gov.au
Last Updated: 7 October 2026